Knowledgebase

Multi-Factor Authentication (MFA) adds extra layers of security to your business. It means you need at least two pieces of information to log in to a device or an app. Perhaps a password plus a fingerprint, and possibly an extra, single-use code sent to your phone. Watch our latest video to see why we recommend ... (Read More)

Distributed Denial of Service attacks stop you and your customers accessing your services by flooding your systems with traffic. Here’s all the latest information on how to protect your company. (Read More)

AI is a hot topic at the moment. It seems like everyone is talking about it, but it’s a big subject with a lot of complex terms. Here’s our latest tech update to make the “tech jargon” makes sense. (Read More)

IT support is very technical and sometimes the language can sound like gibberish. This is our jargon-free look at the 3 most important areas to discuss with your IT support. (Read More)

It didn’t take long! cyber criminals are already using AI to make their scams even more convincing. This means your staff need to be hypervigilant when it comes to opening their emails. Watch our latest video to find out more. (Read More)

With cyber crime being one of the greatest threats your business will face, Strong defences are a must have! Watch our latest Video to see what vital element your business should look into next. (Read More)

Recent studies have shown that employees between 16-19 are taking cybercrime for granted. What could that mean for your business? Hear the details in our latest tech update. (Read More)

Cloud computing has completely altered the way we work. But despite the undeniable security enhancements, a cloud environment can still create a long list of challenges you should be made aware of. Our latest guide shares everything you need to know. For example, what actions you can take to stay safe in the cloud … ... (Read More)

This is the time of year when most of us start planning for the months ahead. This year, rather than our usual 12-month tech forecast, we’ve ensured our December guide will help you prepare for the next decade! We wish you all a Merry Christmas and a prosperous new year, and we hope you get ... (Read More)

Phishing attacks are some of the most common scams out there. Recently there has been a new phishing scam going round. It impersonates a well-known brand name in order to encourage you to open the attachment. Watch our new video to get more information. (Read More)

IT is central to the day to day running of our businesses, but when did you last have an IT health check? An IT health check will assess your whole set up, software, hardware and most importantly your security systems and pick up small problems before they become big problems. Watch our latest video for ... (Read More)

Have you participated in a video call where you’re completely distracted because another participant looks and sounds so dreadful? If you have, it’s usually one (or all!) THREE things. They’re forced to look down (never a flattering angle!) because that’s where the camera is on their laptop.   They’re poorly lit and look like criminals ... (Read More)

Nearly all cyber attacks start with an email. These are three things you can do right now to make it harder for an email attack to be launched on your business. (Read More)

Business is hard enough without having to put up with slow internet. You deserve better and so does your team. Here are 5 quick ways to make your Wi-Fi faster. (Read More)

You’ll know a little about it, no doubt – it’s where you receive an email from someone pretending to be someone else and contains a link or attachment that, if opened or downloaded, can instal malware onto your IT system. As with most things, cybercrime has evolved, and many forms of phishing now exist. This ... (Read More)

5 steps to improve your ransomware resilience Can you imagine that rather than the usual positive start to your day, you arrive at the office to discover no one can log in and your database has been locked until you hand over a ransom fee you can ill afford? Pretty worrying, you’ll agree. Ransomware is ... (Read More)

To discover more about productivity in the workplace, Tech giant Microsoft recently surveyed 20,000 people working for businesses in 11 different countries. Some of the results might surprise you! They discovered that most bosses don’t believe their employees are as productive when working from home. Four out of five employers said they thought their people ... (Read More)

Most people who use teams love it. But there are still small things that could be better… such as the way it opens without you asking for it when you start up any machine with windows 11. But it’s a simple thing to change. Here’s how. (Read More)

Video calls have become critical to any business be it for flexible workers or communicating with customers. But why do so many people still have a poor video call set up with bad camera angles, poor lighting, and unprofessional sound? Here are our tips on how you can improve your set up for a more ... (Read More)

Password managers are quite simply the best thing since the proverbial sliced bread! They make life easy for both you and your staff, when it comes to password security best practice. It saves everyone time and stress! Here our top three things to look for when you’re deciding which password manager is best for your ... (Read More)

Over the past month, some critical information has been issued to help protect businesses in the UK from potential Russian cyber-attacks. Watch our new video to find out the most important steps you can take to protect your business. (Read More)

Two thirds of remote workers are using faulty techOlly DenhardFounder, IT Trouble Free[post_published]Did you know two thirds of remote workers don’t report accidental damage to their work laptop, because they’re scared of getting into trouble? Many swap to their personal laptop instead. Our latest tech update video explains why this is a big data security “no no” – and what… (Read More)

Want to be even more productive? Try Microsoft Lists Olly DenhardFounder, IT Trouble Free[post_published] We have all benefited from the many new productivity tools that have popped up over the last couple years. If getting organized was the hardest thing for you there is nothing better than Microsoft’s list tool. Watch our latest video to find out more Would you… (Read More)

Moving your business’s data and applications over to a cloud-based solution can be complex, forcing many people to ‘throw in the towel’ at the mere thought of it! And for good reason, as plenty could go wrong: increased downtime, data loss, and things refusing to work as they should are all barriers to making that ... (Read More)

Is your company protected from financial phishing scams?Olly DenhardFounder, IT Trouble Free[post_published]Did you know that the average office worker sends and receives around 121 emails every day? Although that sounds like a lot, you may be shocked to learn that 3 billion phishing emails are sent each day, accounting for approximately 1% of all email traffic. A phishing email is… (Read More)