Knowledgebase

The 7 KPIs for ROI from ITOlly DenhardFounder, IT Trouble Free[post_published]Ensuring your IT spend is an investment and never an expense No matter what kind of business you run, technology sits at the heart of it today. And it’s going to become more and more important in the future. Big business thinkers see IT as a long-term investment. They understand… (Read More)

Ukraine invasion: How it could affect your cyber securityOlly DenhardFounder, IT Trouble Free[post_published]The current situation in Ukraine could have an unexpected impact on your business’s cyber security. It’s possible Russia could launch cyber-attacks to hit back against global action.   Official advice is to make sure your business meets current basic security standards. Watch this week’s tech update video to… (Read More)

Data breaches will lose you clientsOlly DenhardFounder, IT Trouble Free[post_published]Its so important that your customers trust your business. But what happens if you have a data breach due to cybercrime? Will your customers still trust your business? Not only would your business be a victim of cyber-crime, but you can easily lose prospects and clients as a result. This is… (Read More)

Are you sure that’s a genuine Wi-Fi?Olly DenhardFounder, IT Trouble Free[post_published]Does Spoofed Wi-Fi sound familiar? If your connecting to a public Wi-Fi in a cafe or restaurant this is what you should know!Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read More)

Microsoft Project makes project management simpleOlly DenhardFounder, IT Trouble Free[post_published]Does your work involve managing multiple projects? Did you know there is software that can help with that? Here’s some of the software we recommend that integrates with he 365 programmes you already use.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not… (Read More)

What’s the biggest cyber security risk?Olly DenhardFounder, IT Trouble Free[post_published]As the leader of your business, you take care of everything from driving growth to making sure that your staff are happy. In this video we outline the biggest cyber threats to your business and what you can do to protect your business, making Cyber threats one less thing for you… (Read More)

Why you need a business continuity planOlly DenhardFounder, IT Trouble Free[post_published]Technology is now vital to most businesses, but how do we safeguard our businesses from attack? In this video we discuss what can disrupt your business and how to be prepared with a continuity planWould you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read More)

SharePoint: The benefits for your businessOlly DenhardFounder, IT Trouble Free[post_published]Are you looking for a way to collaborate and share information? SharePoint may be the answer! Here’s some of the exciting things SharePoint can do.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read More)

How to: Create a personal voicemail message in Teams ​Olly DenhardFounder, IT Trouble Free[post_published]Did you know you can now add your own personal touches to teams? For example, you can now add your own personal voicemail message for any incoming calls. Here's how to!  Would you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read More)

​ How to turn off the built-in password manager in ChromeOlly DenhardFounder, IT Trouble Free[post_published]IT Support Video Tutorial Using an external password manager is always advisable. If you do use one you may want to turn off the built-in one in chrome to stop your passwords from being saved in multiple places. Here's how to do it.Would you like to… (Read More)

Your team are your biggest cyber security threat ​Olly DenhardFounder, IT Trouble Free[post_published]Through no fault of their own, your team are the weakest link in your business’s data security. Here’s why – and what you can do about it.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read More)

Have your emails been compromised? ​Olly DenhardFounder, IT Trouble Free[post_published]There are lots of different ways to communicate and collaborate. But nearly all businesses rely heavily on email. And that’s why it’s so popular with hackers. A large majority of cyber-attacks start in your email. Here are some ways to protect your business from your own inbox.Would you like to discuss… (Read More)

The data security equivalent of leaving your keys in the doorOlly DenhardFounder, IT Trouble Free[post_published]We all take great care to keep our homes secure. Yet some business owners and managers don’t have the same attitude towards their business and its data security. Which is crazy. Because there are a lot more people trying to access your business’s data, than trying… (Read More)

Keep a look out for malware traps!Olly DenhardFounder, IT Trouble Free[post_published]For years we have been warning businesses that your emails are the most likely place to experiance a cyber attack. But your emails are not the only way for a cyber criminal to break in to your systems! Here are some other malware scams to look out for.Would you like… (Read More)

Old tech isn’t just slowing you downOlly DenhardFounder, IT Trouble Free[post_published]It can be hard to keep up with how quickly technology moves. You dont need to have the latest and greatest device but you should be wary of letting your equipment become outdated and obsolete. Older computer systems are not just slower, they are also less secure. Computers slow down… (Read More)

One bad email. That’s all it takes... HackersOlly DenhardFounder, IT Trouble Free[post_published]Email is one of the most used tools in business but did you know Hackers can use your emails as a way into your systems? Hackers use emails as a way into your systems, and they are getting smarter by the day. Cybercrime is the number one threat to … (Read More)

When you run a business, you know that your most important assets are not the material things you see around you. Not your office. Not the equipment in it. Not the smart company car that’s sitting outside. (Read More)

This one thing prevents 99% of hack attemptsOlly DenhardFounder, IT Trouble Free[post_published]One of the greatest threats facing UK businesses at the moment is cybercrime. With thousands of businesses being attacked each year it can be hard to know exactly how to protect your business. Although there is no one way that is completely secure, There is one method that is… (Read More)

What should you know before choosing between repairing or replacing your IT devices or repair them?Olly DenhardFounder, IT Trouble Free[post_published]When the pandemic took hold last year, many businesses found themselves in a situation where they had to facilitate, at speed, a workforce equipped to work from home. In the planning process (although there was little time for real planning!), it… (Read More)

Slow, outdated computer systems lead to downtime, decreased outputs, and cyber-attacks. And it’s a common problem in organisations worldwide. So why do businesses avoid making upgrades? It’s a popular topic of conversation in the IT Trouble Free office, and our conclusions vary depending on the latest IT news stories or clients we’ve visited. (Read More)