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Guides How tos
POWERPOINT: How to change your pointer to grab attentionOlly DenhardFounder, IT Trouble Free[post_published]How do you focus your audience’s attention when you’re presenting in power point? Here is how to change the standard pointer so you can keep the audience’s attention where you need it. ​Would you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read more)
How tos Tech tips
How to: Create a personal voicemail message in Teams ​Olly DenhardFounder, IT Trouble Free[post_published]Did you know you can now add your own personal touches to teams? For example, you can now add your own personal voicemail message for any incoming calls. Here's how to!  Would you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read more)
How tos IT Support Products Security
IT Security - 5 steps to improve your ransomware resilience Olly DenhardFounder, IT Trouble Free[post_published]IT Security - Ransomeware Resilience Can you imagine: rather than the usual positive start to your day, you arrive at the office to discover no one can login and your database has been locked until you hand over a ransom fee you can ill-afford? Pretty worrying,… (Read more)
How tos IT Support Performance Security Videos
So you’ve tapped a bad link on your phoneOlly DenhardFounder, IT Trouble Free[post_published]Have you ever tapped a link on your phone and panicked when you realised it wasn’t what you thought it was? Have you ever worried what damage this may do to your phone?   Don’t worry we have all done this from time to time. Don’t panic but… (Read more)
How tos IT Support Performance Security Videos
Lists: Making collaboration easierOlly DenhardFounder, IT Trouble Free[post_published]We all love a list and many of us make multiple lists a day. Did you know if you use Microsoft 365 you already have access to the Lists tool that not only helps you keep track with all your to-dos but also integrates with other apps you and your team already use.… (Read more)
Guides How tos IT Support Performance Products Tech tips Videos
​ How to turn off the built-in password manager in ChromeOlly DenhardFounder, IT Trouble Free[post_published]IT Support Video Tutorial Using an external password manager is always advisable. If you do use one you may want to turn off the built-in one in chrome to stop your passwords from being saved in multiple places. Here's how to do it.Would you like to… (Read more)
Guides How tos IT Support Performance Products Security Tech tips Videos
Your team are your biggest cyber security threat ​Olly DenhardFounder, IT Trouble Free[post_published]Through no fault of their own, your team are the weakest link in your business’s data security. Here’s why – and what you can do about it.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read more)
Guides How tos IT Support Performance Products
​OneNote: The power of translationOlly DenhardFounder, IT Trouble Free[post_published]If your business works with suppliers and clients overseas, you can use OneNote to automatically translate text. Here’s how to do it.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read more)
Guides How tos IT Support Products
OneDrive saves the day as your portable scannerOlly DenhardFounder, IT Trouble Free[post_published]There you are, working from home and getting things done, until suddenly… you need to print, sign and scan a document. You’ve got a printer, so that’s OK. But no scanner. That’s annoying. How can you get this done today? Microsoft 365 to the rescue! There’s a scanner built… (Read more)
Guides How tos IT Support Performance Products
Microsoft 365: Mobile apps and business without the office ​Olly DenhardFounder, IT Trouble Free[post_published]Microsoft 365 literally has all the answers. There are so many different applications contained within your subscription.   And it’s surprising just how many devices you can use your apps on.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not… (Read more)
Guides How tos IT Support Performance Products
Ways password managers can improve your staff’s efficiencyOlly DenhardFounder, IT Trouble Free[post_published]The benefits in using a password manager are great indeed A password manager adds a number of levels of cyber security to your business and helps everyone in your team stick to good security practices. It gets better – here are three ways a password manager can also help… (Read more)
Guides How tos IT Support Performance Products
PowerPoint: Raising the game with audioOlly DenhardFounder, IT Trouble Free[post_published]Powerpoint is one of the most usefull tools for meetings and presentations both in person or on a video call. There are lots of little tricks hidden within PowerPoint, to give you greater communication powers. And here’s one you’re going to love.Would you like to discuss upgrading your systems or have… (Read more)
Guides How tos IT Support Products Security Tech tips
Have your emails been compromised? ​Olly DenhardFounder, IT Trouble Free[post_published]There are lots of different ways to communicate and collaborate. But nearly all businesses rely heavily on email. And that’s why it’s so popular with hackers. A large majority of cyber-attacks start in your email. Here are some ways to protect your business from your own inbox.Would you like to discuss… (Read more)
Guides How tos IT Support Performance Products Security Tech tips Videos
The data security equivalent of leaving your keys in the doorOlly DenhardFounder, IT Trouble Free[post_published]We all take great care to keep our homes secure. Yet some business owners and managers don’t have the same attitude towards their business and its data security. Which is crazy. Because there are a lot more people trying to access your business’s data, than trying… (Read more)
Guides How tos IT Support Products
MileIQ: Automatic mileage tracker ​Olly DenhardFounder, IT Trouble Free[post_published]Tracking milage when driving for a business is one of the most commonly forgotten tasks. However did you know there is an app that can track milage automatically for you? You probable already have it as its part of Microsoft 365. Here are some details.  Would you like to discuss upgrading your… (Read more)
Guides How tos IT Support Performance Products
Excel: Making life easier with ‘Smart Lookup’Olly DenhardFounder, IT Trouble Free[post_published]Excel isn’t just for crunching numbers. It’s got a host of very clever features to make your life easier, and you more productive.  Here’s one you might not know about. It’s where Excel can look up the contents of a spreadsheet cell for you.Would you like to discuss upgrading your… (Read more)
Guides How tos IT Support Performance Products Security Tech tips Videos
Keep a look out for malware traps!Olly DenhardFounder, IT Trouble Free[post_published]For years we have been warning businesses that your emails are the most likely place to experiance a cyber attack. But your emails are not the only way for a cyber criminal to break in to your systems! Here are some other malware scams to look out for.Would you like… (Read more)
Guides How tos IT Support Performance Products
 Millions of smart phones are lost each yearOlly DenhardFounder, IT Trouble Free[post_published]For every 100 mobile devices your business purchases did you know that up to 5 of them will be lost or stolen? Potentially this could mean that could mean that criminals could access your data. Here's our simple solution to protect all your devices.Would you like to discuss upgrading… (Read more)
Guides How tos IT Support Performance Products Security Videos
How to spot a ransomware attack before real damage is doneOlly DenhardFounder, IT Trouble Free[post_published]One of the most terrifying things that can happen to your business is a ransomware attack. This is where a hacker encrypts all your data, making it unusable. They won’t undo the damage unless you pay a big fee, the ransom fee. The reason they can… (Read more)
How tos Performance Tech tips Videos
This one thing prevents 99% of hack attemptsOlly DenhardFounder, IT Trouble Free[post_published]One of the greatest threats facing UK businesses at the moment is cybercrime. With thousands of businesses being attacked each year it can be hard to know exactly how to protect your business. Although there is no one way that is completely secure, There is one method that is… (Read more)